I have emailed/called/texted the company numerous times without any response. I have actually asked for a refund and no one has addressed me - Slabway Massage Chair Amazon. I would suggest not to waste your tough made money on this company. I will be calling the Attorney General to submit a problem regarding PIECE. Buyer Be Careful!!!!!! Hello Michael, We best regards regret the clear frustration and hassle you have actually experienced regarding your current order with Slabway.
Looking over your order history, I do see your order was produced December fourth which there was a label developed on December 7. Your plan was labeled and all set for pickup. Unfortunately, our shipping partner has been consistently experiencing a surplus in volume and have been not able to meet the demand.
We comprehend this is not the experience you were buying into, and we do value your understanding of the current circumstances affecting our providers nationwide. In relation to your experience with our client service group, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our group's work (Slabway Massage Chair Reviews).
We acknowledge that we stopped working to miss the mark in this circumstances. For that we apologize. Our records do show that your order was delivered on December 22nd. We hope that you've been satisfied with your purchase and discover terrific usage of the Slabway Shiatsu Foot Massager. i got my foot massager been wishing to return since the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with a billing Number ******************** for 1297.
00 installment charge was informed it will delivered in 3 days. Called in 3 days stated it shipped 4 days earlier after a week they do not address the phone and inform you to talk with their website which never ever address you back. They will keep you waiting sent out numerous e-mail with the very same action will get back with you later on.
Called XPO LOGISITICS and they specified they do not even see any tickets produced to come to them. This business is a fraud and I'm going to do my finest in finding an attorney to invest adequate money to get them to refund my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is a total scamI acquired 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and show up coming from Utah to Illinois on truck that took 2 days once it was filled on the truck from the plant we eliminated from package set it up plugged it in the chair entered into a full recline mode and has not came out of it given that I've attempted to get in touch with Slabway various times through e-mail telephone call and have actually yet been able to talk with a live individual I constantly get e-mails back from them specifying that they will have an assistance member call me within 72 hours within 12 hours I get an e-mail back from them letting them know due to lack of exercise of the email they are canceling and closing the RMA I intern reply and then they again tell me that it's going to be 72 hours before a representative contacts me once again I get another email specifying that they're closing the RMA support ticket I've been attempting to follow this company anywhere I can to leave Negative feedback on this company due to the piss bad response that I obtain from their assistance groups I believe any person wanting to acquire any of their products ought to extremely look at all their feedback's I have no idea the actual count of the number of bulls ** t positive feedback's they're posting however I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies relating to the functionality issues you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Reviews.
Our records reveal that on Dec 15, 2020 you got a message from care@slabway. com advising that you check the fuse situated on the back of your chair (Slabway Massage Chair Reviews). We have actually gotten no more communication from you notifying us if that fixed your concern. In relation to your experience with our customer support team, we understand that our service has taken a hit this holiday.
We are doing all that we can with the resources readily available to us to supply an excellent experience to each and every customer. We recognize that we stopped working to fizzle in this instance. For that we ask forgiveness - Slabway Massage Chair Reviews. We await your action. Thank YouI bought a foot massager. Website stated 2-4 day shipment time.
I called number listed and it is a recording that simply keeps repeating. States to get on chat on the internet site. I called chat, stated "presently responding in under 15 minutes". I have actually been on chat for 44 minutes at this minute and no contact. Ro-bot states "typical wait time 5-15 mins.
I believe this location is a rip-off and i am going to get in touch with credit card to stop payment. Slabway Full Body Massage Chair. I DO NOT RECOMMEND buying anything from this poorly run outfit (if they are a genuine attire). PURCHASER BE CAREFUL!!!!!! Hello Ian, We regards regret any aggravation or inconvenience you have actually experienced. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have actually been not able to satisfy the demand.
We comprehend this is not the experience you were buying into, and we do value your understanding of the existing situations impacting our carriers nationwide. In relation to your experience with our customer care team, we comprehend that our service has taken a hit this holiday season (Slabway Massage Chair $1499.98). It is our busiest time of the year and this year's events have more than tripled our group's workload.
We recognize that we stopped working to miss the mark in this instance. For that we ask forgiveness. Our records do reveal that your order was delivered on December 17th. We hope that you've been pleased with your purchase and find terrific use of the Slabway Shiatsu Foot Massager - Slabway Massage Chair. Put an order on 12/4/20 and the order was canceled mid shipment without any additional description!? I have actually called multiple times, sent out e-mails utilized the chat widget they suggested and also reached out to them by means of all social networks platforms and no action no reply simply no description.
I would like a complete refund for the foot massager and 1 year service warranty I purchased. Tonya L ****** Hi Tonya, We seriously regret the clear disappointment and inconvenience you have actually experienced regarding your recent order with Slabway (Slabway Shiatsu Massage Chair). This is not our intention and not the experience we want for our client.
This was because of an error in interaction with the pickup at our fulfillment facility. Your plan was labeled and all set for pickup. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have been not able to fulfill the demand (Slabway Massage Chair Reviews). As such, we have also been not able to guarantee our shipping amount of time with the very same certainty we formerly were able to.
In relation to your experience with our customer support team, we comprehend that our service has actually taken a hit this holiday season. It is our busiest time of the year and this year's occasions have more than tripled our group's work. We are doing all that we can with the resources offered to us to supply a great experience to each and every customer (Slabway One Massage Chair).
For that we say sorry. Our records reveal that you have gotten the full refunds as asked for. We hope for the chance to regain your rely on the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be delayed.
I discovered the product they were offering could be acquired for $67. 99 and $87. 99 on Amazon with complimentary shipping. I instantly attempted to cancel my order. I sent out an e-mail I contacted the phone, for which there was no action. It was now roughly 12:20. I lastly got a reaction by Monday early morning telling me the order had shipped.
Nevertheless, it was not deliverable due to the fact that they had an incorrect apartment or condo number. I contacted UPS and asked them to go back to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They must not have charged me for shipping. However, I will make it known that they are charging double or more of the cost of their items.
It is your obligation to do so. You will be made the most of if you do not. I got my foot massager and it worked once then stopped. Now nobody gets the phone and will not answer their own chat bot. It's absurd. I want my refund. Hi there Francis, We are sorry for any aggravation you have actually experienced concerning the performance of your Slabway Shiatsu Foot Massager in addition to the aggravation experienced with our client support since late. Their refund policy for their incompetence is absurd. Do refrain from doing business with these people. Go through ******. I purchased a foot massager Nov 26, used it once and it triggered me sever pain. I called, chatted on their site still no return slip on 12/4/2020. I want I would have read their reviews before buying from this business.
I will keep your business on blast for this - Slabway Massage Chair Review. The power of social networks. We are sorry to hear your Slabway purchase did not match your needs. Our records reveal that your order was approved for a refund and that you chose the choice to have Slabway provide a return mailing slip with the understanding that the cost of the return label would be deducted from your refund amount.
At this time, if you want to proceed with the return process you've started, we ask that you please reply to the support e-mail thread validating you 'd with to continue. BBB Organization Profiles may not be recreated for sales or advertising functions. BBB Company Profiles are provided exclusively to help you in exercising your own finest judgment.
Nevertheless, BBB does not validate the accuracy of info supplied by 3rd celebrations, and does not guarantee the accuracy of any details in Organization Profiles - Slabway Massage Chair Amazon. When thinking about complaint details, please consider the business's size and volume of deals, and comprehend that the nature of complaints and a firm's reactions to them are frequently more essential than the number of problems.
BBB Business Profiles are subject to change at any time. If you select to do company with this company, please let business understand that you contacted BBB for a BBB Business Profile. As a matter of policy, BBB does not endorse any product, service or service - Slabway Massage Chair Amazon.
On The Spot Massage is your California Bay Location and East Bay chair massage professional. We believe chair massage is excellent - Slabway Massage Chair Reviews...
Massage Chairs are complicated devices with great deals of moving parts and advanced computer components, so things can go incorrect. However it's not much various from an automobile, it depends on how you use it and how you look after it that will determine the length of time it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and contusions that can take place during delivery.