I have emailed/called/texted the business numerous times without any response. I have actually asked for a refund and no one has addressed me - Slabway Massage Chair Special Discount. I would suggest not to squander your tough generated income on this business. I will be contacting the Attorney general of the United States to submit a grievance regarding SLAB. Buyer Be Careful!!!!!! Hey There Michael, We genuinely are sorry for the clear disappointment and inconvenience you have experienced regarding your recent order with Slabway.
Looking over your order history, I do see your order was created December fourth which there was a label created on December 7. Your plan was identified and all set for pickup. Unfortunately, our shipping partner has been consistently experiencing a surplus in volume and have actually been not able to meet the demand.
We understand this is not the experience you were purchasing into, and we do value your understanding of the current situations affecting our carriers nationwide. In relation to your experience with our customer support team, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our group's work (Slabway Shiatsu Massage Chair).
We acknowledge that we failed to fizzle in this instance. For that we ask forgiveness. Our records do show that your order was delivered on December 22nd. We hope that you have actually been satisfied with your purchase and find terrific use of the Slabway Shiatsu Foot Massager. i got my foot massager been desiring to return due to the fact that the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with a billing Number ******************** for 1297.
00 installation cost was informed it will delivered in 3 days. Employed 3 days said it shipped 4 days earlier after a week they do not answer the phone and tell you to chat with their site which never address you back. They will keep you waiting sent numerous email with the exact same reaction will get back with you later on.
Called XPO LOGISITICS and they mentioned they do not even see any tickets developed to come to them. This company is a rip-off and I'm going to do my finest in discovering an attorney to invest sufficient money to get them to refund my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI purchased three Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to ship and arrive originating from Utah to Illinois on truck that took two days once it was packed on the truck from the plant we eliminated from package set it up plugged it in the chair went into a complete recline mode and has not came out of it since I have actually tried to contact Slabway various times by means of email telephone call and have yet had the ability to speak with a live individual I continuously get e-mails back from them mentioning that they will have an assistance member contact me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and after that they once again inform me that it's going to be 72 hours prior to a representative contacts me once again I get another e-mail mentioning that they're closing the RMA assistance ticket I have actually been trying to follow this business anywhere I can to leave Negative feedback on this company due to the piss bad action that I get from their assistance teams I believe anyone looking to buy any of their items ought to extremely take a look at all their feedback's I have no idea the actual count of how numerous bulls ** t favorable feedback's they're posting but I can't think that they're getting that manyHi Rodney, We offer our sincerest apologies relating to the performance issues you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair $1499.98.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com advising that you check the fuse situated on the back of your chair (Slabway Full Body Massage Chair). We have actually gotten no more interaction from you informing us if that solved your issue. In relation to your experience with our consumer service team, we comprehend that our service has actually taken a hit this vacation season.
We are doing all that we can with the resources offered to us to offer an excellent experience to each and every customer. We recognize that we stopped working to miss out on the mark in this circumstances. For that we apologize - Slabway Massage Chair Pic. We await your response. Thank YouI purchased a foot massager. Website stated 2-4 day delivery time.
I called number listed and it is a recording that simply keeps duplicating. Says to get on chat online site. I contacted chat, said "presently replying in under 15 minutes". I have been on chat for 44 mins at this minute and no contact. Ro-bot says "regular wait time 5-15 mins.
I think this location is a fraud and i am going to call credit card to stop payment. Slabway Massage Chair. I DO NOT RECOMMEND purchasing anything from this inadequately run outfit (if they are a real attire). BUYER BE CAREFUL!!!!!! Hey There Ian, We regards are sorry for any aggravation or inconvenience you have actually experienced. Unfortunately, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been unable to meet the demand.
We understand this is not the experience you were purchasing into, and we do appreciate your understanding of the existing scenarios affecting our carriers nationwide. In relation to your experience with our customer service team, we comprehend that our service has actually taken a hit this holiday (Slabway Massage Chair). It is our busiest time of the year and this year's events have more than tripled our group's workload.
We recognize that we stopped working to miss out on the mark in this instance. For that we say sorry. Our records do show that your order was provided on December 17th. We hope that you have actually been satisfied with your purchase and find terrific usage of the Slabway Shiatsu Foot Massager - Slabway Full Body Massage Chair. Put an order on 12/4/20 and the order was canceled mid delivery with no additional explanation!? I've called numerous times, sent emails utilized the chat widget they recommended and also connected to them via all social media platforms and no response no reply just no description.
I would like a full refund for the foot massager and 1 year warranty I purchased. Tonya L ****** Hello Tonya, We seriously regret the clear disappointment and trouble you have experienced concerning your recent order with Slabway (Slabway Massage Chair Special Discount). This is not our intention and not the experience we want for our consumer.
This was due to an error in interaction with the pickup at our fulfillment facility. Your plan was labeled and ready for pickup. Unfortunately, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been not able to fulfill the need (Slabway Shiatsu Massage Chair). As such, we have likewise been not able to guarantee our shipping time frames with the very same certainty we formerly had the ability to.
In relation to your experience with our client service team, we understand that our service has actually taken a hit this holiday season. It is our busiest time of the year and this year's occasions have more than tripled our group's work. We are doing all that we can with the resources readily available to us to supply an excellent experience to each and every customer (Slabway Massage Chair).
For that we say sorry. Our records reveal that you have actually received the full refunds as requested. We hope for the opportunity to restore your rely on the future. I purchased a Shiatsu Footmassager for $119 +19. 99 shipping and dealing with on a Friday night at 11:50 pm. They stated due to the COVID shipping would be delayed.
I found the product they were selling might be bought for $67. 99 and $87. 99 on Amazon with free shipping. I immediately tried to cancel my order. I sent out an e-mail I called on the phone, for which there was no response. It was now roughly 12:20. I lastly got a reaction by Monday early morning informing me the order had actually shipped.
However, it was not deliverable because they had an inaccurate house number. I called UPS and asked to go back to sender. They did return to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They ought to not have charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the expense of their products.
It is your duty to do so. You will be benefited from if you do not. I got my foot massager and it worked when then stopped. Now no one gets the phone and will not address their own chat bot. It's ludicrous. I want my cash back. Hey there Francis, We regret any aggravation you have actually experienced concerning the performance of your Slabway Shiatsu Foot Massager along with the disappointment experienced with our customer support as of late. Their refund policy for their incompetence is outrageous. Do not do business with these individuals. Go through ******. I ordered a foot massager Nov 26, utilized it when and it caused me sever discomfort. I called, chatted on their website still no return slip on 12/4/2020. I wish I would have read their reviews before purchasing from this business.
I will keep your business on blast for this - Slabway Massage Chair Amazon. The power of social media. We are sorry to hear your Slabway purchase did not match your needs. Our records show that your order was approved for a refund and that you chose the alternative to have Slabway offer a return mailing slip with the understanding that the cost of the return label would be subtracted from your refund amount.
At this time, if you would like to proceed with the return process you have actually started, we ask that you please reply to the assistance e-mail thread verifying you 'd with to continue. BBB Service Profiles might not be replicated for sales or marketing functions. BBB Service Profiles are offered entirely to assist you in exercising your own finest judgment.
Nevertheless, BBB does not verify the precision of info provided by 3rd parties, and does not ensure the accuracy of any information in Organization Profiles - Reviews Of Slabway Massage Chair. When considering grievance details, please take into account the company's size and volume of transactions, and comprehend that the nature of problems and a firm's actions to them are often more important than the variety of problems.
BBB Service Profiles go through alter at any time. If you pick to do business with this business, please let the service know that you contacted BBB for a BBB Organization Profile. As a matter of policy, BBB does not endorse any product, service or company - Slabway Massage Chair.
On The Area Massage is your California Bay Area and East Bay chair massage specialist. Our company believe chair massage is terrific - Slabway Shiatsu Massage Chair...
Massage Chairs are complicated machines with lots of moving parts and advanced computer components, so things can fail. But it's very little various from a vehicle, it depends upon how you utilize it and how you take care of it that will figure out how long it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and bruises that can occur during delivery.